Support

SOTA products are invented, designed, and manufactured here in Orange, California.
Through our vast dealer network base and local support providers we are able to provide a high level of customer service and support.

Please feel free to contact us anytime with questions, comments, concerns, or suggestions.

Toll-Free Support Line

Our Technical Support staff is available to answer your questions from 9 a.m. to 5 p.m. Pacific Time.
Please call: 1.888.266.SOTA / 1.888.266.7682. International customers can call us direct at 714.532.6100.

Priority Email Support

You can contact us via email if you need any questions answered. We offer priority email support to all of our users. Our Support staff will respond to any of your pertinent email messages in a timely manner. Please email us an outline of the issue (support@sotaimaging.com ) and we will reply promptly.

Cleaning your Claris Camera

The camera handpiece should be cleaned with Isopropyl Alcohol on a damp cloth.
To clean the lens, use Isopropyl Alcohol on a damp cloth or Q-tip and gently wipe in a forward motion not to scratch the lens, DO NOT submerge the handpiece. (Over-saturating or use of abrasive cleaners such as gluderaldahyde will damage the lens and void your warranty.)

Applying your Sheaths

Sheath instruction Literature

Focusing your Claris camera

To focus the camera, simply slide the narrow end of the handpiece in or out.

All the way in:
Can give you up to ½ Molar image

All the way out:
Can provide you with Full Face image